With over 2,500 customers, AfriConnect is Zambia’s largest ISP. They offer a range of data solutions to the corporate, SME and residential markets. Their corporate client list includes multinationals, banks, government, embassies, professional services and Zambia’s prolific mining companies.
Because Zambia is landlocked, AfriConnect Zambia faced several logistical challenges that they looked to Gateway to resolve. A 50% fibre and 50% satellite inbound capacity solution was developed. The first was an on-demand RX bandwidth solution that could be utilised when AfriConnect’s network was reaching near capacity. The second was a back-up TX solution to protect against fibre outages. As a result of the tailor-made package, AfriConnect now use Gateway for much of their network capacity and are also exploring additional circuits, including fibre routes across Africa.
‘It’s refreshing to deal with high quality customer service from the initial sales process all the way through to the technical support team. The link quality has been excellent and we know we can trust Gateway to deliver on their promises.’